Montway Auto Transport Reviews
Montway Auto Transport has an overall rating of 4.4 based on 56 reviews. Customer feedback on Montway Auto Transport is mixed: Montway Auto Transport reviewers highlight positive aspects like affordable pricing, reliable service, good customer support and timely delivery, which strongly appeal to individuals and businesses needing vehicle transport. However, Montway Auto Transport is often criticized for its occasional delays, limited tracking options, communication issues and damage during transport.
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All Montway Auto Transport Reviews (56)
kim1997
May 09, 2026
"I was bracing myself for the usual…"
I was bracing myself for the usual delivery-day chaos, but my car showed up exactly when they said it would. No endless waiting, no guessing games. The driver even called ahead, which felt like a small miracle. Super smooth experience overall, and I’m happy with how it all went
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jane_Patterson84
May 09, 2026
"They handled the mix-up really well"
i mean, the pickup window got mixed up at first and I was annoyed. But once I called Montway, they fixed it quickly, kept me in the loop, and the driver still got my car delivered safely. It wasn’t a perfect start, but they handled the issue the right way, so I’m still giving them 5 stars.
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BROWN
April 08, 2026
"Delivery had a small issue, but it got partly handled"
Umm, the car showed up with a small scratch on the bumper, which was frustrating. The driver did note it right away, but getting Montway Auto Transport to actually respond took a few calls and emails. They eventually explained how the claim process worked, and the carrier ended up paying for part of it, so it wasn’t a total disaster. Still, the whole thing was slower than I expected and a bit stressful.
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hello_trisha929
March 16, 2026
"On time and super professional"
Driver showed up right on time and handled everything like a pro. Super smooth experience tbh
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russellmiller8798
March 14, 2026
"I booked with Montway the pickup window…"
I booked with Montway the pickup window seemed fine at first. But then the driver ended up showing up almost two days late, which really threw things off for me. I kept having to call for updates, and every time I called, the answers were vague. The car did arrive okay in the end, so that part was fine, but the pickup timing really messed up my plans.
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Cyndi-balagtas
March 14, 2026
"They replied quickly, which I…"
They replied quickly, which I appreciated. I just wish the instructions had been a bit clearer because I was expecting more guidance on what to do next.
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april_Martin75
March 06, 2026
"Pleasantly surprised by the simple pricing"
I was a little surprised that the price stayed exactly the same from start to finish. No weird fees popped up later, which was really nice.
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hello_tamika208
March 02, 2026
"I was a little nervous about..."
I was a little nervous about hidden fees since that seems to happen a lot with services like this, but Montway’s quote ended up being right on. What they told me upfront is exactly what I paid, with no surprise charges at pickup or drop-off. The whole process felt straightforward, and I appreciated that I didn’t have to keep following up just to get basic answers.
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Melody-shannon
February 22, 2026
"Smooth long-distance car transport"
I used Montway for open transport and it went smoothly. I was a little nervous because the car was going such a long distance and you never really know how these things are going to go, but the driver called before pickup, called again before drop off, kept me in the loop enough that I wasn’t sitting there wondering where the car was, and when it arrived it was in good shape with just the normal road dirt you’d expect from an open carrier and no damage at all. The price felt fair, the timing was close to what they originally told me, and overall I’d use them again
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davideubanks1568
February 13, 2026
"Super easy car shipping experience"
I used montway to ship my car from my old place to my new house, and it was way easier than I expected. The driver came right to my door for pickup and dropped it off right in front of the new place too, which was a huge help since I had boxes everywhere and couldn’t even find my coffee mugs yet. I got updates along the way, so I wasn’t stuck wondering where the car was. It showed up looking exactly the same as when it left, no scratches or weird surprises. Smooth overall, no drama at all.
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Ralph-moronta
February 08, 2026
"Pretty straightforward experience"
I was shopping around for a bit and comparing a few different options, mostly just trying to avoid any surprises later on. The whole process ended up being simple, and I didn’t notice any random add-ons or confusing charges. After looking at the others, this one also came out cheaper, which was definitely a plus
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amanda1980
February 04, 2026
"Smooth experience from start to finish"
I had a good experience with Montway Auto Transport overall. About a week before I booked, I had a couple of questions and the customer service rep took the time to explain everything without making me feel rushed. During the shipping process, the updates were clear enough, and the one time I called to check in, someone picked up quickly. From booking to delivery, nothing felt confusing or stressful, which I really appreciated. I’d use them again if I ever need to ship a car in the future.
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hello_madeline119
January 27, 2026
"I had my car shipped from Ohio to…"
I had my car shipped from Ohio to Arizona, and overall it went well. The driver was friendly and showed up when he said he would, which makes a big difference on a long-distance move like this. If I were just moving locally, I might not think much of it, but for a trip that far, being on time and easy to deal with really mattered
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morris_Smith93
January 26, 2026
"Good communication, but I hoped for clearer instructions"
Montway was upfront about being the broker, and once my car was assigned they let me know which carrier would actually be hauling it. The price stayed the same, there were no weird surprises, and it was easy to check the driver’s info. I liked knowing who was responsible for what, though I did find myself expecting a little clearer step-by-step guidance along the way
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Willie-law
January 24, 2026
"Easy enough to book"
Booking my car shipment was simple and only took a few minutes. I just wish the pickup window had been a little clearer.
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misty-Seal
January 18, 2026
"Price was good for the service. The…"
Price was good for the service. The driver kept me updated the whole time, and my car showed up just fine. It wasn’t the cheapest quote I got, but i’d say it was worth it overall.
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heather1970
January 12, 2026
"Okay experience, but not perfect"
I used Montway to ship my car, and yeah, it did arrive on the day they said it would, so that part was definitely fine. The car was mostly in okay shape, but it showed up dirty and there was a small scuff on the bumper that I don’t really remember being there before. It wasn’t anything major, just kind of annoying. The driver was nice enough and took pictures, but I do wish the delivery inspection had been a bit more careful. Overall, not terrible, but not exactly great either
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MichaelMatthai
January 11, 2026
"Payment was easy"
Paid with no trouble at all, it was simple enough
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william1978
January 11, 2026
"Easy booking, but the timing was frustrating"
Booking was simple, which I appreciated, but then the pickup time got changed twice and that kind of threw off my plans. The driver was nice when everything finally happened, so no complaints there. I just wish the scheduling had been clearer from the start, because I was trying to plan around it and it got a little annoying.
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hello_marie648
December 30, 2025
"Refund was easy, but canceling was still a hassle"
I had to cancel my transport, which was annoying because it felt like one more thing I had to deal with. I was worried the refund would turn into a whole process, but Montway Auto Transport actually handled it quickly and kept it simple. The money came back without any drama, which I really appreciated
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